Responsible Gambling

At Voodoo Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. Our Responsible Gambling policy is designed to help you stay in control and enjoy your experience responsibly.

Our Commitment

Voodoo Casino operates in compliance with Australian gambling regulations and supports the National Consumer Protection Framework (NCPF) for online wagering. We take problem gambling seriously and actively work to prevent gambling-related harm among our players.

Know the Signs of Problem Gambling

Gambling becomes a problem when it negatively affects your finances, relationships, work, or mental health. Ask yourself the following questions:

Do you spend more money or time gambling than you intended?
Do you gamble to escape stress, anxiety, or depression?
Have you lied to family or friends about your gambling habits?
Do you chase losses by continuing to gamble after losing money?
Have you borrowed money or sold possessions to fund gambling?
Do you feel restless or irritable when trying to cut back on gambling?
Has gambling caused problems in your relationships or at work?

If you answered yes to one or more of these questions, we strongly encourage you to seek help immediately.

Responsible Gambling Tools

Voodoo Casino provides a range of tools to help you manage your gambling activity. You can access these tools at any time through your account settings or by contacting our support team.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Limits take effect immediately when reduced and require a cooling-off period of up to 7 days when increased.

Loss Limits

Restrict the maximum amount you can lose within a set time period. This helps you stay within your budget and avoid chasing losses.

Session Time Limits

Set a maximum duration for your gaming sessions. Once your limit is reached, you will be automatically logged out of your account.

Reality Checks

Enable periodic reminders that display how long you have been playing and how much you have spent during your current session.

Cool-Off Period

Take a short break from gambling by activating a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time, you will not be able to access your account or place bets.

Self-Exclusion

If you feel you need a longer break, you can self-exclude from Voodoo Casino for a minimum period of 6 months or permanently. During self-exclusion, your account will be suspended, all marketing communications will be stopped, and you will not be able to create a new account.

To activate self-exclusion, please contact our support team at [email protected] or use the self-exclusion option in your account settings.

National Self-Exclusion — BetStop

Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed Australian online wagering services at once. Registration is free and can be done for periods ranging from 3 months to a lifetime.

Protecting Minors

Voodoo Casino strictly prohibits gambling by persons under the age of 18. We conduct age verification checks on all accounts and will immediately suspend any account found to be operated by a minor.

If you share a device with children or young people, we recommend using parental control software to prevent access to gambling websites. The following tools can help:

Support and Help Resources

If you or someone you know is experiencing gambling-related harm, free and confidential support is available 24 hours a day, 7 days a week through the following Australian services:

Gambling Help Online — Free counselling and support for Australians affected by gambling.
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
Lifeline Australia — Crisis support and suicide prevention.
Website: www.lifeline.org.au
Phone: 13 11 14 (24/7)
Beyond Blue — Mental health support and information.
Website: www.beyondblue.org.au
Phone: 1300 22 4636 (24/7)
MensLine Australia — Support for men experiencing emotional difficulties.
Website: www.mensline.org.au
Phone: 1300 78 99 78 (24/7)
Financial Counselling Australia — Free financial counselling for people in financial difficulty.
Website: www.financialcounsellingaustralia.org.au
Phone: 1800 007 007

Tips for Gambling Responsibly

Only gamble with money you can afford to lose.
Set a budget before you start and stick to it.
Never gamble when you are upset, stressed, or under the influence of alcohol or drugs.
Take regular breaks and do not gamble for extended periods.
Balance gambling with other leisure activities.
Do not chase your losses.
Treat gambling as entertainment, not as a source of income.
Keep track of the time and money you spend gambling.

Contact Us

If you have any questions about our Responsible Gambling tools or need assistance, our support team is available 24/7.

Email: [email protected]
Live Chat: Available directly on our website

This Responsible Gambling page was last updated in June 2026.